Well done if you have won a prize,
We need you to complete a prize claim form, some prizes take longer than others to send out, you can choose to pay the shipping if you like however this is not necessary. Please complete all of the steps on the Prize Claim Form, you can find the form and a welcome video on this link - CLICK HERE TO CLAIM
Please feel free to open a help / support ticket if you feel your prize has been delayed too long (after 28 days) or for an update, you can do this by pressing the green help button on any page (bottom right)
Please note prizes may not be covered by our usual returns policy.